Capturing Customer Inquiries with Serverless Forms

By Omar Madjitov on Feb 6, 2020
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Show how any café, boutique, or service provider can add a contact form without running a full backend—just simple, reliable serverless services.

Introduction

You need an easy way for customers to reach you—ask questions, book appointments, or send feedback—without maintaining a server. Serverless forms let you do that in minutes.

1. Why Your Site Needs a Contact Form

  • Build trust: Visitors feel confident when they can message you directly.
  • Generate leads: Collect emails for newsletters, promotions, or bookings.
  • Stay lean: No extra hosting or server to manage.

2. Use a Static Form Service

Services like Netlify Forms or Formspree handle submissions for you. You just add a few attributes to your HTML form:

<form name="contact" netlify>
  <input type="text" name="name" placeholder="Your name" />
  <input type="email" name="email" placeholder="Your email" />
  <textarea name="message" placeholder="How can we help?"></textarea>
  <button type="submit">Send</button>
</form>

©Copyright 2020 by Avid Tech Usa. Built with ♥ by Omar Madjitov.